Privacy policy

Cypher Media (Just the Answer Ltd) takes the protection of personal data very seriously.

We operate in line with EU GDPR [May 2018] data protection guidelines.

We will never sell, share or use your personal information other than as described here.

About this privacy policy

This policy sets out how we will use and share the information that you provide to us how we process your data.

How to contact us

If you have any questions or concerns, or wish to request, withdraw or amend any of the data we hold on you, please use the details below to get in touch with us.

The Data Protection Officer is Adrian Worrall
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Cypher Media, 4 De Salis Court, Hampton Lovett, Droitwich Spa, Worcestershire WR9 0QE

Our privacy assurance to you

We value and respect your privacy and we are committed to protecting the personal information you provide to us. When you supply us with your personal data, you consent to us processing all such personal data as set out in the Privacy Statement. Please read and regularly review this Privacy Statement to gain awareness of any future changes. If you have any feedback or concerns over the handling of your personal information, please feel free to contact us. Even though we take appropriate technical steps to protect your security, please be aware that data transmission over the internet cannot always be guaranteed as 100% secure, therefore use of the website is at your own risk.

The data we collect and hold

Personal data is kept by the company to provide the best service for existing and potential future clients and continue in contractual arrangements with suppliers and follow company processes. This data will be held securely on our systems. We will release personal information where we are operationally required to or permitted to do so by law or by the regulations and other rules to which it is subject. Other than in the above situations we will not share personal information with third parties without your consent.

Your data will be stored for a period of 7 years unless otherwise requested by you. You can amend or withdraw your consent at any time.

What we do with the data

We may send you information about products and services of ours which may be of interest to you.

If you are already a customer of ours or we are contacting you at a corporate business account, we believe that we have a legitimate business interest in storing and processing your data in this way. If you wish to discuss the legal basis for this business process, please feel free to contact us.

If you are not already a customer of ours we will only hold your details because, as some time in the past, you will have given us, via our website or directly to a representative of our company, your contact details for the purpose of getting in touch with you in the future. Through either of these methods you have, by default, given us consent to contact you. If you wish to withdraw this consent at any time, please feel free to contact us.

Data storage and security

We have in place appropriate security measures to prevent any data we may hold on you from being accidentally lost, altered, used or accessed in any unauthorised way. We have a procedure in place to deal with any suspected data breach and will notify you and any applicable regulator of a breach were we are legally required to do so.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

You can see more about these rights at:


This policy may be updated at any time.

Last updated: 25 May 2018